StaffPay

Terms of service

The agreement between Empite and the organizations and people who use StaffPay.

Last updated October 2026

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1. The agreement

Who the agreement is between, when it applies and how it is accepted on behalf of an organization.

2. Accounts and access

Responsibilities of payroll officers for the accounts, roles and permissions they grant, and for keeping sign-in details and two-factor authentication secure.

3. Using StaffPay

Acceptable use of the service, and the organization's responsibility for reviewing and approving pay runs, statutory figures and bank details before they are finalized.

4. Statutory calculations

How EPF, ETF, APIT and other statutory figures are calculated, how effective-dated rates and overrides apply, and who is responsible for filing and remittance.

5. Customer data

Ownership of employee and payroll data, how it can be exported, and what happens to it when an account is closed.

6. Fees and billing

Pricing, billing periods, taxes and what happens if payment is late.

7. Availability and support

Service availability, planned maintenance and how to reach support.

8. Warranties and liability

Disclaimers, limits of liability and indemnities.

9. Ending the agreement

How either party can end the agreement, and notice periods.

10. Governing law

The governing law and jurisdiction (for example, Sri Lanka) and how disputes are resolved.